Shipping & Delivery Policy

1. Nature of Our Services

Jumman Nur For Documents Clearing Services (“we”, “us”, or “our”) provides professional document clearing, visa processing, attestation, translation, and government liaison services within the United Arab Emirates.

Our services include but are not limited to:

  • UAE Visit Visa Services
  • UAE Residence Visa Services
  • Visa Renewal and Cancellation
  • Entry Permit Processing
  • Family and Student Visa Applications
  • Document Attestation Services
  • MOFA Attestation
  • Embassy Attestation
  • Legal Translation Services
  • Power of Attorney (POA) Drafting and Attestation
  • General PRO and Government Services

We do not sell or ship physical products. Our services are administrative, professional, and document-based.

 2. Service Delivery Method

Services are delivered through one or more of the following methods:

Document Collection

Clients may submit required documents through:

* Email

* WhatsApp

* Secure online communication

* Physical submission at our office

* Courier delivery (if applicable)

Government Processing

Upon receipt of the required documentation and payment, our team will initiate the relevant application or government procedure with the appropriate UAE authorities.

Digital Delivery

Completed documents, approvals, receipts, and service updates may be delivered electronically through:

* Email

* WhatsApp

* Secure file transfer

Physical Delivery

Where original documents are required, completed documents may be collected from our office or delivered through courier services within the UAE.

3. Processing Time

Processing times vary depending on the service requested and the requirements of the relevant government authorities.

Typical processing periods include:

ServiceEstimated Processing Time
Visit Visa Application1–5 Business Days
Visa Extension1–5 Business Days
Residence Visa Services3–15 Business Days
Visa Cancellation1–5 Business Days
MOFA Attestation1–3 Business Days
Embassy Attestation3–15 Business Days
Translation Services1–3 Business Days
Power of Attorney Services1–7 Business Days

Processing times are estimates only and may vary due to government procedures, public holidays, additional documentation requirements, or circumstances beyond our control.

4. Confirmation of Service Delivery

A service shall be considered delivered when any of the following occurs:

* The requested application has been successfully submitted

* Government approval or confirmation has been issued

* Completed documents have been delivered to the client

* Attestation or legalization process has been completed

* Translation services have been delivered

* Requested reports, permits, or approvals have been issued

Clients will receive updates regarding the status of their applications whenever applicable.

5. Client Responsibilities

To ensure timely processing, clients are responsible for:

* Providing accurate and complete information

* Submitting valid documents

* Responding promptly to additional requests

* Paying applicable government fees and service charges

* Ensuring compliance with UAE laws and regulations

Delays resulting from incomplete or inaccurate documentation are the responsibility of the client.

6. Government Fees and Third-Party Charges

Unless expressly stated otherwise:

* Government fees are separate from our service fees

* Embassy fees are separate from our service fees

* Translation fees may vary based on document complexity

* Courier charges may apply where applicable

All third-party fees are subject to change without prior notice by the relevant authority.

7. Service Delays

While we strive to complete all services within the estimated timeframe, delays may occur due to:

* Government system outages

* Public holidays

* Additional verification requirements

* Changes in immigration regulations

* Embassy processing delays

* Force majeure events

Jumman Nur For Documents Clearing Services shall not be held liable for delays caused by government authorities or third parties.

8. Geographic Availability

Our services are primarily available within:

* United Arab Emirates

* GCC Countries (where applicable)

* International clients requiring UAE-related document services

Certain services may be restricted based on local laws, embassy regulations, or government requirements.

9. No Physical Product Shipping

As our business primarily provides professional services:

* No physical merchandise is sold

* No product shipping fees apply

* No customs duties apply

Any courier charges relate solely to the transportation of client documents when requested.

10. Contact Information

For service delivery inquiries, please contact:

Jumman Nur For Documents Clearing Services

Address IBRAHIM HUSSAIN AHLI – 101, Al Muteena, Dubai, UAE

Email: [email protected]

Website: https://www.jummannur.com/

Response Time: Within 1 Business Day